Recover the revenue your processor gave up on.
Hard declines, expired cards, and lapsed subscriptions. Recoura finds and recovers your failed payments with invoices your customers can pay in one click.
Recover failed subscriptions, invoices, and one-off payments
Connect securely via OAuth · 14-day free trial
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Most of your churn isn't due to customers canceling. It's due to failed payments.
Hard declines can leave a subscription canceled or suspended without anyone noticing. For most subscription businesses, this involuntary churn is a large, recoverable slice of revenue.
Do the math on your own book. At $50k MRR, even a 1% monthly involuntary-churn rate is about $6,000 a year in lost revenue. Recoura keeps you up to date on your business's revenue loss due to churn, then helps you recover it.
Ranges are from published 2026 subscription and payments benchmarks (ProfitWell, Recurly, Churnkey).
Recoura takes over after your payment processor's retries end.
Stripe and Square both re-attempt soft declines automatically, and they are often recovered. Hard declines require a recovery solution to avoid lost revenue.
Stripe & Square
Limited retries- Hard declines
- Expired & lost cards
- Limited insight into failures
- Limited retry sequences
- Plain recovery emails
Recoura
Post failure- Hard declines & expired cards
- Tracks all failed payments
- Automatic or manual recovery
- Sequence-aware email templates
- Custom branding & wording
How it works
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Day 0
Payment fails
A subscription, invoice, or one-off charge is declined.
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Retry window
Processor retries
Soft declines are re-attempted automatically, and they're often recovered.
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Retries end
Recoura takes over
Hard declines and expired cards are flagged. Once the Recovery Guard confirms they're still owed, a pay link goes out.
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Recovered
Customer pays in one click
A one-click invoice hosted by Stripe or Square. Scheduled reminders stop the moment it clears.
Get started
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Free
Connect Stripe or Square
Connect securely via OAuth and Recoura imports any failed transactions from the last 90 days.
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Free
See your revenue at risk
Your dashboard shows exactly what failed, what your processor couldn't recover, and how much is genuinely at risk.
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Free trial, then $39/mo
Recover the revenue
Start a free trial to turn on recovery, with optional AI reminders customized to match your brand's voice.
Full-featured automatic or manual revenue recovery. You choose.
Most dunning tools give you one blunt instrument: automated email to everyone. Recoura gives you both modes and lets you decide.
Manual recovery
For the accounts worth a personal touch.
- Choose a manual send from the recovery dashboard for higher value accounts.
- You review and authorize all email communications. Contact info is provided if a call to the customer is necessary.
- Set a transaction amount threshold to reserve failures for manual recovery.
Scheduled reminders
Follow up with the customer on a cadence you set.
- Runs on failed subscriptions and invoices only. One-off charges stay in manual recovery, so no customer is ever double-billed.
- Our recovery engine sends up to five email reminders. You set the intervals, branding, and send times.
- Automatic reminders start only after Stripe's Smart Retries or Square's 9-day retry window ends.
Built-in subscription and invoice verification
Before Recoura takes any action, manual or automatic, the Recovery Guard checks each invoice or subscription against your live processor.
- Live data verification before every send. The Guard reads the current live transaction state before sending anything.
- One recovery request per failure. A payment can only have one open recovery request, so there's no accidental double-billing.
- Respects the processor's retries. If Stripe or Square is still working a soft decline, our recovery engine holds off. The recovery dashboard categorizes them for you.
Try it for free. Pay to recover.
Your dashboard and full visibility are free. Turn on recovery when you're ready to win back any lost revenue.
20% off subscription plans + 14-day free trial.
Full visibility into your revenue at risk. No card required.
- Connect Stripe or Square
- Full recovery dashboard
- Revenue at risk
- Recovery actions locked
For small business and SaaS. Everything you need to recover up to $5k/month.
- Full Recovery Dashboard
- Recover failed one-off, invoice, and subscription charges
- Manual recovery
- Customizable automatic dunning
- Customer health view
- Custom email templates
- Optional AI drafted reminders
- Recovery Guard on every action
For growing teams. Everything included in our Recovery package and more.
- Unlimited recovery, no monthly cap
- Everything included in our Recovery package
- AI recovery assistant
- Slack alerts & payment requests
- Teams alerts & payment requests
Your questions answered
How does connecting Stripe or Square work?
Through each provider's official OAuth flow. Click Connect in Recoura's settings and approve access on the provider's own page. Recoura never sees your password and doesn't require API keys. We store a single account identifier for Stripe. Square requires an access token to read your data, so that token is stored encrypted at rest and never leaves our server. You can revoke access at any moment in Recoura's settings or straight from your provider dashboard. See our blog for more details: Connecting your Stripe or Square account.
I bill in more than one currency. Does that work?
Yes, and each currency is kept separately. Your revenue at risk, recovered revenue, and customer list are all held separately per currency. Currencies with no decimal places, such as the Japanese yen and Korean won, aren't supported yet.
What about payments Stripe flags as fraud?
The platform ignores them. We don't pull any transactions that have been flagged as fraud by Stripe Radar.
What data does Recoura actually store?
As little as we can. We keep a rolling 90 days of failed payments, a lightweight summary of your subscriptions (status and monthly value), and a log of the recovery actions taken on your behalf. Successful payments are read from your provider on demand and never stored, older records are deleted automatically, and card numbers never touch our servers at any point. They stay with Stripe or Square.
Who builds Recoura, and where?
Recoura is developed in the United States by Recoura Technologies. The software is designed, written, and maintained here in the US. No offshore development shop, and no outsourced customer service.
Can Recoura move money out of my account?
No, and it can't be configured to. Recoura prepares and sends invoices through Stripe or Square. We hold no balances, initiate no transfers, and store no card details. Recoura's sole purpose is to recover lost revenue due to failed subscription renewals, invoices, and one-off charges.
Could a customer ever be double-charged?
The Recovery Guard prevents double charges. Before anything is sent, manual or scheduled, it verifies the status of the transaction against your live provider. If it's already been paid, is still being retried, or has already been recovered, our recovery engine doesn't take action on it.
What happens the moment a customer pays?
Stripe or Square notifies us as soon as the payment clears, and the recovery campaign is marked off as complete. Any scheduled reminders for that payment stop instantly, and if you've connected Slack or Teams, your team gets the good news in the channel of your choice.
What if I want to leave?
Disconnect from Recoura's settings or revoke access from your Stripe or Square dashboard, whichever you prefer. Either way, our access ends immediately and the connection is forgotten (and any stored Square token is removed). Your account, your customers, and your billing carry on exactly as they were.
Start recovering lost revenue
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